OVERSEAS INSURANCE
WHILE YOU SERVE YOUR COUNTRY, LET US SERVE YOU!
European
Mediterranean
Club
Mediterranean
Club
OVERSEAS INSURANCE
EMC CLUB
How to File a Claim:
To ensure your calim is processed quickly and efficient occurs, Please follow these stesps:
You can reach us by:
2.Gather Required Documentation:
Prepare all relevant supporting documents based on the type of claim being submitted. These may include:
3. Complete and Submit Your Claim
Fill out the claim form carefully, ensuring all information provided is accurate, complete, and truthful.
Include:
4. Track Your Claim Status
Once submitted, you can check the progress of your claim at any time by contacting our support team.
Please provide your:
What Happens After Submission?
Claim Acknowledgement
You will receive confirmation that your claim has been successfully received and registered.
Claim Review & Assessment
Our claims team will review the submitted information and documentation. If further clarification or additional documents are needed, we will contact you promptly.
Investigation (if required)
In certain cases, further assessment or investigation may be necessary to verify claim details.
Decision & Resolution
Once the review is complete, we will inform you of the outcome and, where applicable, process settlement as quickly as possible.
We will keep you updated throughout each stage of the process.
If Your Claim Is Rejected
If your claim cannot be approved, you will receive written notification explaining the reasons for the decision.
The communication will include:
Important Notes
To ensure your calim is processed quickly and efficient occurs, Please follow these stesps:
- Notify Us as Soon as Possible:
You can reach us by:
- Phone: +39 02 2217 9197
- Email: info@overseasinsurance.it
2.Gather Required Documentation:
Prepare all relevant supporting documents based on the type of claim being submitted. These may include:
- Completed claim form ( Blue and yello form / CID/ CAI)
- Proof of identity
- Policy number/details
- Police report (for theft, vandalism, or criminal incidents)
- Photos or videos of damages/losses
- Receipts, invoices, or proof of purchase
- Repair estimates or quotations
- Medical certificates or reports (for injury-related claims)
- Witness statements (if applicable)
- Any additional documents requested by our claims team
3. Complete and Submit Your Claim
Fill out the claim form carefully, ensuring all information provided is accurate, complete, and truthful.
Include:
- Date and time of the incident
- Detailed description of what happened
- Location of the incident
- Estimated value of loss or damage
- Supporting evidence and documentation
4. Track Your Claim Status
Once submitted, you can check the progress of your claim at any time by contacting our support team.
Please provide your:
- Claim reference number
- Policy number
- Phone: +39 02 2217 9197
- Email: info@overseasinsurance.it
What Happens After Submission?
Claim Acknowledgement
You will receive confirmation that your claim has been successfully received and registered.
Claim Review & Assessment
Our claims team will review the submitted information and documentation. If further clarification or additional documents are needed, we will contact you promptly.
Investigation (if required)
In certain cases, further assessment or investigation may be necessary to verify claim details.
Decision & Resolution
Once the review is complete, we will inform you of the outcome and, where applicable, process settlement as quickly as possible.
We will keep you updated throughout each stage of the process.
If Your Claim Is Rejected
If your claim cannot be approved, you will receive written notification explaining the reasons for the decision.
The communication will include:
- Detailed explanation for the rejection
- Information on how to request clarification
- Instructions for submitting an appeal or additional supporting evidence
- Applicable deadlines for appeal submission
Important Notes
- Claims must be reported within the timeframe specified in your policy terms and conditions.
- Providing false, incomplete, or misleading information may result in claim denial.
- Keep copies of all submitted documents for your records.
The insurance intermediary service is managed by PSA Assicurazioni di Paolo Antonio Solaro, registered in the Registro Unico degli Intermediari Assicurativi e Riassicurativi (RUI) with n ° A00504501.
- Registered office: Via Montevideo 13, Milano (MI) 20144 - tel +39 02 39297836 - info@overseasinsurance.it
- The intermediary is subject to the supervision and control of Istituto per la Vigilanza sulle Assicurazioni – IVASS
- Alternative Dispute Resolution (ADR/ODR): Clients are informed that, in accordance with current legislation, they have the right to access alternative dispute resolution systems (ADR/ODR), including the Insurance Arbitrator (AAS) established within IVASS, for the out-of-court settlement of disputes relating to insurance contracts3. For more information, clients may also refer to the European Online Dispute Resolution platform.
We are specialized in insurance needs for USA and NATO Military personnel, Government employees, Embassy, foreign service personnel, and expatriates located in Italy.
Do you need more Information or Feedback? Write to us at
Email us: info@overseasinsurance.it